Privacy Policy

1. About This Policy

Aussie All-Stars Concrete ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (phone number, email address)
• Property address and suburb
• Details about your project or enquiry
• Information you provide via our contact form, phone calls, email or WhatsApp
• Website usage data (pages visited, time on site, device type) via analytics tools

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Deliver our concreting, excavation and rubbish removal services
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent or trade your personal information. We may share your information with trusted third parties only where necessary to provide our services (e.g. subcontractors working on your project, payment processors) or where required by law. All third parties are required to handle your information in accordance with this policy and applicable privacy legislation.

5. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-personal information about how visitors use our site. This helps us improve your experience. You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of electronic storage or transmission is 100% secure.

7. Your Rights

You have the right to access, correct or request deletion of your personal information at any time. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Phone: 0410 238 215
• Email: aussieallstarsgroup@gmail.com
• Website: aussieallstars.com.au